Software for public transport authorities with Microsoft technology

As a public transport authority, you need to manage complex requirements all at once. With Microsoft Dynamics 365, Power Platform and Business Intelligence, you gain a clear view of all your data.

Software for quality management and process automation in public transportation

Growing demands, complex procurement processes, individual organizational structures – all of this is everyday reality for public transport authorities. While expectations around transparency, quality, and real-time information are rising, historically evolved and poorly interconnected IT systems often struggle to keep up. This makes it difficult to effectively manage and bill transport services. 

This is where COSMO CONSULT's digital public transport software solutions come in. Built on proven Microsoft technology, we centralize your processes, automate data flows and make your quality management significantly more transparent. Our flexible industry solutions adapt precisely to your organizational structures and the specific requirements of each federal state. 

The result: You gain a clearer overview, reduce manual effort and create the foundation for a future-proof, attractive public transport system

Your Challenge
Product Solution
Your Challenge
Growing demands for transparency and real-time passenger information
Product Solution
Central Data Platform: Real-time reporting and automated interfaces ensure up-to-date information, transparent processes and a high level of service quality.
Your Challenge
Historically evolved, poorly interconnected IT landscapes with high manual effort
Product Solution
Integration & Automation: Microsoft Dynamics 365 and Power Platform connect systems, eliminate media disruptions and create seamless, efficient workflows.
Your Challenge
Complex procurement and billing processes with individual contract types
Product Solution
Digital Contract & Billing Processes: Automated workflows and Business Intelligence support procurement, billing and quality assurance – transparently and traceably.
Your Challenge
Varying responsibilities and processes depending on federal state and organization
Product Solution
Flexible Industry Solutions: Configurable modules take into account regional requirements and individual structures, enabling a tailored implementation for every public transport authority.

Our public transportation expertise in numbers

80+

Transportation companies rely on solutions from COSMO CONSULT

120+

Productive use cases for data analytics, CRM, ERP, Power Platform, and Power BI

80 %

less manual effort for reporting projects such as quality reports or submissions to transport associations

Cloud Solutions and Data Security for Public Transport Authorities

  • Microsoft Azure Cloud: Secure and scalable infrastructure for central business and data processes
  • Data Protection & Compliance: GDPR-compliant data storage and access control
  • Flexible Integration: Interfaces to transport companies and associations
  • Automated Backups: Recovery mechanisms help protect against data loss and operational outages 

Process automation and digital procurement

Digital Workflows for Procurement Procedures

Digital workflows simplify complex procurement procedures in public transport. With Microsoft Power Platform and Microsoft Dynamics 365, you manage tenders, documentation and approvals from a single central location. This reduces errors, saves time and ensures transparency – even in the face of changing legal requirements.

Automated contract management and billing

Automated contract management supports you in efficiently billing transport services and presenting all data transparently. Business Intelligence solutions based on Microsoft Fabric ensure that you can evaluate penalty payments and quality agreements in a traceable manner. This way, you maintain full oversight at all times and ensure that all relevant compliance requirements are reliably met.

Quality Management

Real-time quality monitoring

With timely quality monitoring based on Microsoft Azure and the Power Platform, you can transparently evaluate service quality, passenger information and connection situations. Deviations become visible early on, enabling targeted analysis and management.

Reporting and Statistics

Reporting and statistics strictly aligned with DIN EN 13816 create the necessary transparency for internal and external stakeholders. Automated reports and dashboards help you continuously improve your processes. At the same time, they facilitate communication with transport companies and associations.

Bonus-Malus Regulations

Bonus-malus regulations are digitally mapped and documented in a traceable manner. This enables public transport authorities to ensure that quality agreements are adhered to. At the same time, it creates a reliable foundation for collaboration with transport companies and service providers. 

Data-driven forecasts for capacity utilization and demand planning

Do you also feel that demand planning in public transport is becoming increasingly complex? As a public transport authority, you need reliable data to accurately assess capacity utilization and demand, and to make decisions that your passengers will understand. Digital data platforms built on proven Microsoft technologies create a unified foundation for analyses, forecasts and reports. 

With Microsoft Dynamics 365 and the Power Platform, you can seamlessly integrate these evaluations into existing planning, management and billing processes. You benefit from a robust decision-making foundation to continuously develop timetables, capacities and test deployments. This enables you to use your resources more efficiently, create greater transparency and ensure better public transport coverage – regardless of regional specifics. 

Free consultation

Current awards

6x Microsoft Solutions Partner
Awarded Microsoft's highest partner award in all categories.

6x Microsoft Solutions Partner

Awarded Microsoft's highest partner award in all categories.

Among the top 1% of partners worldwide every year since 2014.

Microsoft Dynamics Inner Circle

Among the top 1% of partners worldwide every year since 2014.

Among the top 0.4% of all employers in Germany.

Top employer

Among the top 0.4% of all employers in Germany.

Frequently Asked Questions

Your expert in software solutions for public transport authorities

Thomas is an Account Manager at COSMO CONSULT and guides transport organizations through their digital transformation journey. His focus is on innovative solutions for public transport that combine efficiency gains with future-readiness. Drawing on his experience, he helps organizations tackle even complex challenges in a pragmatic and sustainable way. 

talk to an expert

Thomas Kleine

Account Manager Data & Analytics

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Software for public transport authorities with Microsoft technology